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Technical Support filed a Feature Request to add the functionality listed above. Symantec Corporation is committed to product quality and satisfied customers.
DART TOOL MICROSOFT WINDOWS
The customer needs to use this tool to enable/disable accounts and change passwords on their Windows computers.Ī Feature Request has been submitted for "enabling the SED client work work with Microsoft DaRT". Modify the SED client to work with the Microsoft Diagnostics and Recovery Toolset (DaRT). You first select a network adapter, and then configure the IP address and DNS server for that adapter.Symantec Encryption Desktop (SED) 10.4.0 MP1 HF1 and later versions If DHCP is unavailable, you can manually configure TCP/IP by using the TCP/IP Config tool. When you boot a problem computer into DaRT, it is set to automatically obtain its TCP/IP configuration (IP address and DNS server) from Dynamic Host Configuration Protocol (DHCP). This wizard helps you determine which tool to use when you are not familiar with the tools in DaRT.
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The Solution Wizard presents a series of questions and then recommends the best tool for the situation, based on your answers. The System File Repair Wizard can automatically repair system files that are corrupted or missing, or it can prompt you before it performs any repairs. The SFC Scan tool starts the System File Repair Wizard and lets you repair system files that are preventing the installed Windows operating system from starting. Before you make changes to the registry, you should back up any valued data on the computer. These problems might require you to reinstall the operating system. Serious problems can occur if you change the registry incorrectly by using Registry Editor. Save partition tables to Disk Commander backup Restore partition tables from Disk Commander backup Disk Commanderĭisk Commander lets you recover and repair disk partitions or volumes by using one of the following recovery processes:
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By running Crash Analyzer, you can identify problem drivers and improve the image stability.įor more information about Crash Analyzer, see Diagnosing System Failures with Crash Analyzer.
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The image could have a defective driver that is causing problems in your environment. Running Crash Analyzer is a good idea even if you plan to reimage the computer. If they are not included on the recovery image and you do not have access to them on the computer that you are repairing, you can copy the memory dump file to another computer and use the stand-alone version of Crash Analyzer to diagnose the problem.

You can include both requirements when you create the DaRT recovery image. The Crash Analyzer Wizard requires the Debugging Tools for Windows and symbol files for the operating system that you are repairing. You can then disable the problem device driver by using the Services and Drivers node in the Computer Management tool. Crash Analyzer examines the memory dump file for the driver that caused a computer to fail. Use the Crash Analyzer Wizard to quickly determine the cause of a computer failure by analyzing the memory dump file on the Windows operating system that you are repairing. The recovery of dynamic disks with DaRT is not supported. The Computer Management console is customized to help you diagnose and repair problems that might be preventing the Windows operating system from starting. You can use the Computer Management tools in DaRT to view system information and event logs, manage disks, manage services and device drivers, and list apps that automatically start.

Computer ManagementĬomputer Management is a collection of Windows administrative tools that help you troubleshoot a problem computer. Exploring the DaRT toolsĪ description of the DaRT 10 tools follows. If it is available, you can use the Solution Wizard on the Diagnostics and Recovery Toolset window to select the tool that best addresses your particular issue, based on a brief interview that the wizard provides.
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For information about how to access the Diagnostics and Recovery Toolset window, see How to Recover Local Computers by Using the DaRT Recovery Image. From the Diagnostics and Recovery Toolset window in Microsoft Diagnostics and Recovery Toolset (DaRT) 10, you can start any of the individual tools that you include when you create the DaRT 10 recovery image.
